What We Do?

MACK AURAA Provides Value and Satisfaction to Customer on Product and its After Sales Services. We will make Efforts to know the Customer Perception, About the Product and Continually Improve the Product and Process Technology, and Quality Management System to Enhance Customer's Satisfaction.

Organization makes it potential for our Customer Support and Service Department to attend to your requirements immediately and directly. We are giving guarantee for competent support, quick processing time and individual, customer oriented solutions.

Our mission is as

• Uptime support & Repair
• Onsite Installation As per the Standard operating procedure
• Documentation such as DQ, IQ, OQ, PQ and SOPs.( excluding Vials Caps and Septa, Tubes, PCR, Tips, Racks)
• Emergency telephonic Services support

Tubes, PCR, Tips, and Racks are certified by

PA – Purity Assured
Certified free from RNase DNase, DNA, & PCR inhibitors, also endotoxin-free.

CoA – Certificate of Assurance
Sterile product certified free from RNase, DNase, DNA, PCR inhibitors and endotoxins.

Our Solution

Pharmaceutical Industries, Biotech and Micro Biological industries, food industries, Agricultural industries, Dairy industries, Chemical industries, R & D labs and colleges of medical sciences, Biological and Chemical studies.